Customers with accounts in the Classic Linux environment are referred to this web page if they report that they have difficulty receiving mail.
The most common reason for a user's incoming mail being blocked is that it is arriving for unknown addresses in his custom domain. The next most common reason is that the sender is sending from some location that is either on a black list, or appears to be using a dynamic IP address, or has invalid DNS.
First, if you are using a custom domain, add to the domain each specific email address at which you wish to receive mail.
Next, adjust SMTP filtering individually on each of your email addresses.
You can completely switch off SMTP filtering on each email address, letting all spam and mail through. Or you can adjust SMTP filtering at some intermediate level.
For more information, please see the following web pages:
The first three will refer you to web pages that will explain how you can adjust the SMTP filtering for your email addresses.
The fourth one will refer you to a web page telling you how you can remain aware of announcments about changes in our network.
This document is: http://faq.rahul.net/cgi-bin/fom.cgi?file=57
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